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Book a Free Discovery CallCommon Questions
Before you book.
Can I use my NDIS funding for this?
Yes. WorkReady Launchpad is funded under Capacity Building — Finding & Keeping a Job (CB Daily Activity). Your support coordinator can confirm this in your plan, and we're happy to speak with them directly. The line item is 10_620_0128_5_3 Employment Related Assessment, Counselling and Advice - Rehabilitation Counsellor
What's the difference between this and a regular employment service?
Most employment services focus on job placement. Our focus is on the person first — understanding your capacity, identifying what will actually work for you, and building the skills and confidence to succeed long-term. We work before, during, and after employment.
Is this the same as seeing a psychologist?
No. We are Rehabilitation Counsellors, not registered psychologists. Our work is vocational and practical — not clinical psychology. We support participants in understanding functional capacity and taking steps toward meaningful employment within our professional scope.
Doesn't IEA already offer this?
IEA is a free, government-funded program focused on job placement — accessed through Centrelink. It's a good option for people who are ready to job search. WorkReady Launchpad does something different.
We work at a deeper level: building the capacity, confidence, and skills needed before job placement — through your NDIS plan, with a qualified Rehabilitation Counsellor, 1:1. No Centrelink referral required.
Many participants use both — WorkReady Launchpad for the foundation, IEA for the placement side once they're ready.
What if I'm not sure I'm ready to work yet?
That's exactly the kind of question we help you answer. Many people come to us at that stage. There's no pressure to commit to employment — we start by understanding where you are.
What is equine-assisted support — do I have to do it?
No. It's an optional element for participants where it's a genuine fit. Your practitioner will discuss it after getting to know you and your goals. It's one tool among many, not a requirement.
How do sessions work? Do I need a referral?
Sessions are 1:1, in-person in South East Queensland or via telehealth for participants across Australia. We start with a free discovery call before booking anything in. Do I need a referral to join?
No. You can self-refer by booking an intake call, or your support coordinator or LAC can refer you directly
Ready to find out what's possible?
Start with a free 15-minute call. No forms, no pressure — just a conversation about where you're at and whether we're the right fit.